Contact Us!

Hi, there! Please contact us!

  • Please inform us of your schedule (in particular, your arrival and departure time) in Japan, as well as your desired tour dates.
  • Let us know if you have any special requests or if there are important things we should know such as food allergies.
  • Please enter your top 3 desired tour dates in order of preference and we will do our best to meet your request.
  • We aim to get back to you within 48 hours.

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Cancellation Policy

If you cancel your reservation, the following cancellation rates and remittance charge will be charged.

  1. 3-14 days before tour :
    20% of the tour fee.
  2. 2 days before tour :
    50% of the tour fee.
  3. A day before the tour, on the tour day or cancellation without notice :
    100% of the tour fee.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Be Japanese will use the personal information provided in the application forms only for communicating with clients to provide the services requested by the clients. We do not collect personal identifying information with the sole exception of your specific knowledge and consent there of. We collect this information for 2 reasons; firstly, to process your booking and second, to provide you with the best possible service.

We will not send out marketing e-mail to you in the future unless you have given us your consent. We never sell or distribute email addresses snd/or other personally identifying information to third parties. Nor use it for unapproved commercial purposes. We will observe laws and ordinances on protection of personal information, guidelines, social norms, and public order and morals. The information we hold will be accurate and up to date. You can check the information that we hold by emailing us. If you find any inaccuracies we will delete or correct it promptly. If you have any questions or comments about privacy, please contact us.